Effective Date: August 20, 2026
A.I.R. Appliance Installation and Repairs ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or book installation or repair services with us in London or Toronto, Ontario.
We may collect your name, email address, phone number, mailing or service address, appliance details, and any information you voluntarily provide through our contact and booking forms. We may also automatically collect limited technical data, such as browser type and pages visited, to help us improve our website.
We use the information we collect to respond to service requests and quotes, schedule and confirm appointments, communicate with you about your service, send invoices, and improve our website and customer experience. We do not use your information for purposes unrelated to providing our appliance installation and repair services.
We do not sell or rent your personal information. We may share limited information with trusted service providers who help us operate our business, such as scheduling, email, and payment processing providers, and only to the extent needed for them to perform their services, or when required by law.
Our website may use cookies or similar technologies to remember your preferences, such as your selected service branch, and to understand how visitors use our site. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly without them.
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including providing our services, maintaining business records, and complying with legal obligations, after which it is securely deleted or anonymized.
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below. We will respond to reasonable requests in accordance with applicable privacy laws.
Our website and services are intended for adults arranging appliance installation and repair services. We do not knowingly collect personal information from children under 13.
Our website may contain links to third-party sites, such as our Facebook page or Google reviews. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies separately.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised effective date.
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us using any of the details below.
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